Specialist, Customer Management

2 weeks ago

Taiwan DBS Full time

Business Function

As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, credit cards and etc, to help our customers realise their dreams and aspirations at every life stage.Our commitment is to be the Bank of Choice in Wealth Management in Taiwan.

Responsibilities

  • Responsible for managing TPC and TPC+ portfolio, including effective performance management, reporting, and control tower activities
  • Collaborate with Wealth Management departments to drive customer numbers through targeted campaigns and initiatives
  • Maintain and update the monthly PMA and contribute to the ongoing MtJ Flywheel plans in WM MtJ

Requirements

  • With experience in customer management and engagement within the banking or financial services industry
  • Strong understanding of wealth management products, services, and customer needs
  • Proficient in data analysis, reporting, and performance tracking
  • Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams
  • Ability to work independently and as part of a team to achieve business objectives
  • Demonstrated problem-solving and decision-making skills

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

-en

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