Technical Program Manager, Core Engineering

At eero, our mission is to serve as the central nervous system of the home. While we began by revolutionizing home WiFi, we aim to create comprehensive solutions that serve both wireless and wired connectivity needs for customers and businesses across the globe.Our cross-functional team, spanning hardware, software, and manufacturing, develops advanced Ethernet switching and gateway products, alongside state of the art security features, to complement our award-winning mesh WiFi systems. As an Amazon company, we combine the best of startup culture with the resources and stability of one of the world's leading technology companies. Our team builds products that customers love - from mesh routers to high-performance wired networking devices - and we're looking for you to join us in shaping the future of the connected home.

The Core NPI TPM team at eero is looking for an experienced Software Technical Program Manager. As a TPM, you will be collaborating closely with the existing software teams located in Taipei, Taiwan and San Francisco. A Technical Program Manager is a creative problem solver, working across teams, partnering with stakeholders, gathering requirements, and demonstrating experience driving teams across the rapidly growing fleet of eero devices. You create customer value by developing features working with cross-functional Firmware, Mobile, Cloud and Data teams. This is a fantastic opportunity to have a significant impact on all aspects of a new product while working to build a world-class company that embodies great design, attention to detail, technological innovation, and quality.

Key job responsibilities
Work with key stakeholders in product management and executive teams to define strategy and requirements

Lead cross-functional development on new technology from design through delivery for eero's next-generation wifi products

Work with remote teams to deliver supporting software and services in sync with launch timelines

Communicate regularly with senior management on status, risks and change control

Communicate regularly with hardware team, software team, and CM vendors regarding program/project schedule and releases, help to highlight risks and remove obstacles

Drive efficient planning, execution, and track program/project status by tools on daily basis

Generate schedules, program/project reports regularly for board audiences to understand the status and risk

Host program/project meetings, lead to conclusion, provide meeting minutes, and track action items for the team.

Lead team retrospectives that maximize learning. Incorporate improvements into our development processes and apply them to future programs.

A day in the life
eero is a small and lean team. This means you'll enjoy an outsized impact and the benefit of having many different responsibilities. All within a day you'll work across Engineering, Product and CX teams to track and deliver new or improve existing customer/product features. You'll work with stakeholders and engineers to clarify requirements, create schedules, track project status, communicate with hardware team and CM vendors, and solve problems to ensure product delivery.

You will have flexibility on exactly what your day to day will look like. We work hard for our customers – people all around the world. You will take on the challenges and responsibilities to help deliver new products and features, continually strive to innovate and raise the bar for Operational Excellence across the rapidly growing fleet of eero devices and create customer value by developing features working across cross-functional Software, Hardware, Sales, Go To Market, and Legal teams.

About the team
Within the Core Engineering Team, NPI TPMs take on any responsibility to help deliver for our customers and own end to end new product delivery. While we are delivering results, we are having fun. Our mission is to deliver the best connectivity experience to customers around the world. Our team owns new products and features that get delivered to these customers. We focus on customer satisfaction but also care about your career development. Joining us and growing up together

Basic Qualifications:
- Bachelor's in Computer Science or Engineering, or equivalent experience
- 10+ years experience in development/managing efforts in WiFi and networking industry
- 6+ years of professional experience in a technical role as a TPM, PM, or SDM.
- 15+ years experience working directly with engineering team
- 6+ years of project management disciplines including scope, schedule, release, budget, quality, along with risk and critical path management experience.
- Prior experience working with contract manufacturers and chip vendors
- Ability to communicate effectively with both technical and non-technical individuals

Preferred Qualifications:
- 10+ years experienced in Agile/Scrum software development methodologies
- 10+ years experienced working with CM, OEM, JDM to build new products
- 10+ years experience working directly with engineering team in technologies relevant to eero: consumer wireless hardware, embedded software, mobile and web applications, distributed cloud services, databases, and/or data processing system
- 6+ years of experience building wireless consumer products. Ideally with knowledge of wifi firmware, drivers, protocols and related networking features.
- Excellent oral and written communication skills (English required, Mandarin a plus).
- Track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects
- Experience developing and launching products that require collaboration between cross-functional and global tech teams.
- Experience and proficiency with one or more project management/reporting tools such as JIRA, MS Project, Smartsheet, Wiki, Looker

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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