Sea Export Specialist, Taiwan M/F

1 day ago

GWTW FF TAIPEI PL Asia Taiwan Taipei Geodis Full time NT$30,000 - NT$60,000 per year


General information

Legal entity

GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European Road Network. With a global network spanning nearly 166 countries and more than 49, 720 employees, GEODIS is ranked no. 6 in its sector across the world. In 2024, GEODIS generated €11.3 billion in revenue. GEODIS is a company owned by SNCF Group. 

This position is also open to anyone recognized as a disabled worker.  

Reference

Line Of Business

FREIGHT MANAGEMENT


Type of assignment

Full-time Regular


Function

Operational activities - Freight Administration


Job description

1. Responsible for creating jobs in the control system, arranging all documents, and managing daily handling tasks. This includes creating and printing House Bills of Lading (HBL), scanning, and filing documents in both physical and digital records. Proper documentation filing is ensured when each shipment is completed.
2. Ensure that all jobs are continuously monitored, with costs and selling figures accurately and timely updated in the system. All event data must be updated correctly in the CW1 system.
3. Responsible for completing all documentation tasks for export shipments in accordance with Standard Operating Procedures (SOP) and Key Performance Indicators (KPIs). This ensures operational excellence through high-quality shipment management and export services.
4. Maintain SOPs and customer profiles, including key contacts, special requirements, contract rates, and preferred routings/services/carriers.
5. Collaborate with operators by proactively providing information, knowledge, solutions, and alternatives to enhance customer satisfaction. Resolve billing discrepancies and discrepancies against client SOPs.
6. Work with sales on account implementation to ensure a smooth transition from sales to operations. Ensure accurate and timely billing for clients and vendors. Meet KPI standards in accordance with the company's procedures.
7. Support and resolve claims and disputes, communicating discrepancies or issues to the team manager when necessary.
8. Ad-hoc Duties: Perform any other ad-hoc work instructions or administrative duties from the manager.

Special Activities:
1. Handle Cross Trade Billing tasks.
2. Act as a Trainer for the CW1 system.
3. Follow up on IRIS reports.
4. Manage Ralph Lauren USA Customer Service and Documentation processes.
5. Handle documentation specific to Brazil.
6. Manage certain Trade Lanes for Customer Service and Documentation Processes.


Applicant's profile

1. Completion of high school education or higher qualifications.
2. At least 3 years of experience in documentation management.
3. Strong computer skills, including proficiency in Outlook, Excel, and Word, and a high typing speed with accuracy.
4. Strong communication and interpersonal skills.
5. Strong problem-solving abilities and self-motivation with the capacity to make independent decisions when needed.
6. Ability to manage emotions effectively and maintain strong interpersonal relationships.
7. Excellent customer service attitude, willingness to embrace challenges, and resilience to perform effectively under pressure.
8. Good command of English and the local language, with good verbal and written communication skills in English.


Position place

Asia, Taiwan, Taipei


Location


GWTW FF - TAIPEI 3PL

Candidate criteria
Minimum level of education required

SECONDARY SCHOOL VOCATIONAL CERTIFICATE


Years of experience in similar position

Junior (1 to 5 years of experience)


Languages
  • Chinese (Fluent)
  • English (Fluent)

  • Sea Export Specialist, Taiwan M/F

    1 day ago

    GWTW FF - TAIPEI PL - Asia, Taiwan, Taipei Geodis Full time NT$30,000 - NT$60,000 per year

    General information Legal entity GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European Road...

  • Field Sales Manager, Taiwan M/F

    1 day ago

    GWTW FF - TAIPEI PL - Asia, Taiwan, Taipei Geodis Full time $40,000 - $60,000 per year

    General information Legal entity GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European Road...

  • Field Sales Manager, Taiwan M/F

    1 day ago

    GWTW FF - TAIPEI PL - Asia, Taiwan, Taipei Geodis Full time NT$60,000 - NT$120,000 per year

    General information Legal entity GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European Road...

  • Environmental Engineer

    1 day ago

    Taiwan Brewer Science, Inc. Full time $40,000 - $80,000 per year

    Brewer Science, Inc. is a major innovator of high-technology solutions for the semiconductor / microelectronics markets. We are currently seeking a purpose-driven candidate with an ownership mentality to fill an open position as an Environmental Engineer. This position is preferred to work out of Brewer Science Taiwan in Taipei, Taiwan. Candidates with the...

  • Customer Account Specialist

    2 weeks ago

    Taiwan, Taipei, Songgao 1324 AD Taiwan, Ltd. Full time NT$360,000 - NT$480,000 per year

    About Analog Devices Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologies into solutions that help drive advancements in digitized factories, mobility, and digital healthcare, combat climate...

  • Internship - CS EHS team - Tainan

    1 day ago

    Tainan ASML office, Taiwan ASML Full time $30,000 - $40,000 per year

    Introduction to the jobAt ASML, safety is one of our core value. For this position, we expect you could contrribute yourself and collborate with EHS team to complete task assignment & secure EHS performance with local EHS team.Role and responsibilities* Support documentation & database management.* Support EHS organization daily operation and project/action...

  • P&D - Customs Import/Export coordinator - DaYuan

    1 day ago

    Linkou ASML factory, Taiwan ASML Full time $40,000 - $80,000 per year

    Introduction to the job The job mission of Taiwan customs import/export coordinator to ensure the Customs Ops in compliance and efficient that minimizes exposures and customs duties and reduce customs process time in the supply chain while complying with TW/SG/MY regulations. Role and responsibilitiesLSO TW customs team members handle the daily import/export...

  • Medical Education Specialist

    3 days ago

    Taipei, Taipei City, Taiwan Zimmer Biomet Full time NT$1 - NT$2 per year

    At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to...

  • Internship - Customer Support EUV 18A team - Tainan

    1 day ago

    Tainan ASML office, Taiwan ASML Full time NT$480,000 - NT$840,000 per year

    Introduction to the job1. Assist Material handler: Collaborate with the Material Handler to ensure smooth material logistics, including inventory management and distribution.2. Supporting CS daily operation for local leader assignment: Provide support for daily Customer Service operations, assisting with local leader assignments and ensuring efficient...

  • Taiwan Marketing Intern

    1 day ago

    Taiwan SAP Full time $20,000 - $30,000 per year

    We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...