Field Application Engineer

5 days ago

ATD Titan HDD Taiwan Field Service Teradyne Full time

Our Purpose
TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.

We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Opportunity Overview

Organization & Role

Teradyne Field Applications team is looking for a highly motivated, energetic, driven Field Application Engineer who will work collaboratively with the team as well as independently to determine and develop imaginative, thorough, and practical application solutions. This is a regular full-time position and will be based in Teradyne Hsinchu Office.

Responsibilities

  • Manage multiple customers and OSATs to meet their productivity and efficiency
  • Communicate to customers for features or feedback
  • Lead the team members to achieve the project goal and customer satisfaction
  • Analyze data, provide root cause and solution to the customer timely
  • Coworking with other departments including customer and supplier
  • Conduct training courses for customers
  • Initiate new idea to enhance the services quality
  • Leverage succussed solutions from one to other areas
  • Initiate the new hardware verify strategy to proactive catching the failure
  • Moderate travel required, both within Asia and the US, to work with the larger engineering team and other customer service teams.

All About You
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you're ready to join us in this mission, take a closer look at the minimum criteria for the position.  

Qualifications & Skills

  • Bachelor/master's in EE engineering.
  • Experienced field application engineers in the semiconductor industry especially System Level Test is an advantage.
  • Familiar with FPGA, ARM microcontroller and peripherals interface SPI, I2C, UART etc.
  • Experienced with analog high-speed signal would be advantage USB, PCIe etc.
  • Good skills on statistical software tools such as Excel VBA and Power BI for complex data analysis and reports.
  • Knowledge of .NET framework, C# and Python script.
  • Familiar with network knowledge, DHCP, TFTP and TCP/IP socket communication.
  • Fluency in English is required.
  • Good attitude and Enthusiastic to work.
  • Minimum 12 years working experience.

Benefits

Teradyne offers a variety of robust health and well-being benefit programs, including medical claims, group insurance, retirement plans, paid vacation & holidays, tuition assistance programs, and more.

#LI-MH1

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