System Product Manager

1 week ago


New Taipei City New Taipei City, Taiwan Supermicro Full time

*Job Req ID: 28162
Essential Duties And Responsibilities*

  • Hands-on experience in NPI project management, including project kickoff, schedule management, BOM control, quality management, troubleshooting, and sample builds.
  • Experience in OEM project fulfillment, covering schedule control, Proof of Concept (POC) preparation, FAQ development, and issue troubleshooting.
  • Strong cross-functional coordination skills, working closely with R&D, Lab, Procurement, Sales, Production, and other teams to ensure successful project execution.
  • Proven customer service capability, including product promotion, roadmap updates, troubleshooting, RMA coordination, customer Q&A, and CRM management.
  • Solid experience in inventory planning and control, including forecast (FCST) review, inventory management, and preparation of high-risk or long lead-time components.
  • Ability to prepare and maintain technical documentation, including specification books, product books, manual reviews, and internal training materials.

Qualifications

  • Minimum of 3 years of experience in the electronics industry, with at least 1 year of NPI project management experience in the server or IPC industry.
  • Identification of Customer Needs and Challenges
  • Proficiency in English
  • Presentation skills, teamwork skills, communication & negotiation skills, problem-solving skills, self-motivated, customer service skills, leadership skills, analytical skills, attention to detail
  • Bachelor's degree or above


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