Data Center Engineering Operations Engineer

Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities

• Serve as the primary business interface with the Colocation provider for daily operations within the data center
• Manage the Colocation provider to conduct regular inspections and routine preventive maintenance including switchgear, generators, UPS, and cooling systems
• Engage in non-office on-call responsibilities and respond promptly to emergency situations or incidents that may impact AWS services
• Serve as primary site responder for emergency events to maintain prompt facility restoration and rack recovery
• Perform Root Cause Analysis for data center facilities issues with the Colocation provider
• Constantly explore and recommend improvements to enhance data center safety, security, and availability
• Create and maintain detailed documentation of all Colocation facilities planned maintenance works to meet AWS internal standards
• Maintain accurate and up-to-date Data Center infrastructure inventory through related matrices and internal dashboards
• Take charge of rack installation and conduct rack space, power, and cooling assessments
• Participate in expansion projects to maintain the highest operational efficiency in the project phase

About The Team
Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Basic Qualifications

• Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
• Minimum 3 years of relevant work experience with facility management, and operating and maintaining infrastructure equipment in critical facilities such as datacenters, operation factories, substations, hospitals, etc.
• Proficient in comprehending either electrical or mechanical systems

Preferred Qualifications

• Mission Critical facility management experience for a large enterprise or large Colocation provider
• License holder on Level C technician for interior wiring work or above
• Proficient in bi-lingual verbal and written communication skills (English and Chinese)

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company
- Amazon Data Services Taiwan Limited

Job ID: A3004571