Program Manager

22 hours ago

Taipei Taipei City, Taiwan Coupang Full time

Company Introduction

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include "Rocket Delivery" which offers next-day delivery for a wide selection of items at affordable prices, "Rocket Oversea" which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond

.We are looking for talents to help us lead Coupang's expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang's growth in Taiwan and create a world where our customers wonder, "How did I ever live without Coupang?

**"

What You Will**

  • DoWith expanding in Taiwan Coupang Marketplace in mind, create scalable and automated solutions for end-to-end management of new programs in partnership with various internal teams. Develops SOP for manual management where automation is not possib
  • leManages a team of 10-15 contractors (daily attendance, performance monitoring and evaluation, workload management etc) if task-on-hand requir
  • esWhen an issue arises, dive deep into the roots of the issue, propose solutions supported by data and fac
  • tsDrive improvement in operational performance and lead projects to further expand our business and enhance both our customer's and partner teams experien
  • ceClearly communicates goals, roles, responsibilities, success metrics and desired outcomes to cross-functional project teams and program stakeholder
  • s.Works independently, but also influences and manages project teams, sub-teams and subject matter experts to develop, test or implement new ideas or process improvemen
  • tsEnsures that multiple projects within the program roadmap meet specified timelines to deliver resul
  • tsMust have high adaptability mindset, and is willing to jump on and switch gear to tackle higher priority task in alignment with leadership or company's directi

**on

Basic Qualificati**

  • ons5+ years of experience in program/project/process management or business operations preferably in the e-commerce indus
  • tryEnglish speaking and writing skills are a m
  • ustHighly analytical, detail-oriented, strong business sense, and willingness to work within a fast-paced and growing environment Excel ski
  • llsAbility to gather, analyze, and organize large amounts of data and provide insight and recommendat
  • ionStrong Excel ski

llsPreferred Qualificati

  • ons1 year of people management experie
  • nceSQL or other data-building experience is a strong p

lus

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