IT & Controls Service Engineer

3 days ago

Taipei Taipei City, Taiwan Vanderlande Full time $70,000 - $120,000 per year

Job Title

IT & Controls Service Engineer

Job Description

Job purpose

  • Deliver technical service to customers in the region, maintain and develop customer satisfaction by continual improvement of system performance.
  • Maintain and improve hardware, software, and controls on site.

Scope

  • Evaluation of system performance and continual improvement
  • Troubleshooting and problem solving
  • Preventive maintenance and corrective maintenance

Qualification And Abilities

In the position of Site IT & Controls Engineer, you'll make an important contribution to the goal of achieving the highest possible customer satisfaction, focusing on the continuity of customers' processes. That means you'll need an enthusiastic and proactive attitude and a flexible working approach.

  • University degree major in automation, control engineering or mechatronics with at least 3 to 5 years of relevant working experience
  • Excellent reading, written, and oral skills in the English language
  • Knowledge of controls (including
    PLC
    /industrial PCs), electrical/mechanical systems and networks related to automated baggage handling systems or material handling system

Responsibilities

You will be responsible for ensuring that the preventive maintenance of our ASRS system or material handling systems is carried out properly, as agreed in the maintenance contracts with customers. you'll be responsible for solving them on your own initiative.

  • Solve electrical automation control issues
  • Carry out preventive and corrective maintenance on site
  • The first service desk in local work with global service desk
  • Evaluation and improvement system performance
  • Initiate and execute improvement actions
  • Analysis of issues and process follow up improvement actions
  • Communicate with internal and customer to implement changes
  • Offers professional arguments as the basis for making choices and for convincing the people concerned.
  • Improvement of work processes calls for attention continuously.

List of key activities

  • Prepare & execute service visits
  • Report service visits and make recommendations
  • Advise and perform optimizations for systems
  • Participate in the development of new products and thereby express the vision of service
  • Analyze the performance of systems
  • Monitor the quality of the service process and make improvements
  • Develop service support tools & resources
  • Solve problems
  • The first service contact to response technical clarification
  • Fault finding and diagnose for system hardware and control system
  • Build and/or change system hardware and software configuration
  • Preventive and corrective maintenance in automation control system

Additional Info/ Skills

  • Good communication skill
  • Result orientation
  • Appropriate Conduct
  • Customer-orientation/ Service Provision
  • Decisiveness
  • Discipline
  • Evaluating/Judgement
  • Safety Awareness
  • Self-confidence/ Independence
  • Stress Resistance

Work pattern

Nighttime/Daytime including stand-by

Differentiator

  • Set priorities, distribute work, and follow up on progress and quality.
  • Methodologically analyzing and improving mid-set
  • Works systematically
  • Improves own working methods
  • Work under pressure

  • QC Manager

    3 days ago

    Tainan City, Tainan City, Taiwan amp Full time NT$1,200,000 - NT$2,400,000 per year

    Hey, we're amp, and we're leading the fitness evolution.Forget the guesswork, the clutter, and the compromises—amp brings full-body, AI-powered workouts straight to your home. With intelligent resistance, expert-led programs, real-time progress tracking, and a sleek, space-saving design, we make high-performance training part of everyday life.Our...

  • Service Engineer

    1 week ago

    Taipei, Taipei City, Taiwan Dematic Full time NT$900,000 - NT$1,200,000 per year

    We OfferCareer DevelopmentCompetitive Compensation and BenefitsPay TransparencyGlobal OpportunitiesLearn More Here:Tasks And QualificationsThis is What You Will do in This Role:Carry out preventive and corrective maintenance or repair of Automated Storage & Retrieval Systems (ASRS), Order Fulfilment (OFS) and Sortation systems.Communicate effectively with...

  • Sr./Staff Design Engineer

    1 week ago

    Taipei, Taiwan Monolithic Power Systems, Inc. Full time NT$1,800,000 - NT$2,500,000 per year

    Monolithic Power Systems, Inc. (MPS) is one of the fastest growing companies in the Semiconductor industry. We are worldwide technical leaders in Integrated Power Semiconductors and Systems Power delivery architectures. At MPS, we cultivate creativity, are passionate about sustainability, and are committed to provid...

  • Cloud Controller

    5 days ago

    Taipei City, Taiwan ASUS Full time

    【Job Responsibilities】Cloud Infrastructure Architecture: Design and manage Azure cloud services including AKS, Event Hubs, API Management, and AD B2C for high availability and disaster recoveryTechnical Leadership: Provide technical guidance across teams while driving cloud infrastructure best practices and DevOps cultureOne of the following...

  • Service Engineer

    2 weeks ago

    Taipei, Taiwan KION Group Full time NT$720,000 - NT$1,440,000 per year

    We offer:· Career Development· Competitive Compensation and Benefits· Pay Transparency· Global OpportunitiesLearn More Here: Tasks and Qualifications:This is What You Will do in This Role:Carry out preventive and corrective maintenance or repair of Automated Storage & Retrieval Systems (ASRS), Order Fulfilment (OFS) and Sortation systems.Communicate...

  • Automation and Process Control Engineer

    2 weeks ago

    Hsinchu City,, Taiwan Qnity Full time NT$900,000 - NT$1,200,000 per year

    Automation and Process Control Engineer The Qnity Electronics Global Automation Team has an opening for an Automation & Process Control Engineer. The team provides leveraged support for all E&I manufacturing sites worldwide. This role can be performed remotely with an expectation of up to 25% travel to support site A&PC projects within the Asia-Pacific...

  • DSP Engineer

    1 week ago

    Taipei City, Taiwan Positive Grid Taiwan Full time NT$900,000 - NT$1,200,000 per year

    Positive Grid is shaping the future of guitar and music technology. We are looking for a DSP Engineer (mid to senior level) to join our team. You will design and refine real-time audio processing algorithms, and contribute to our transition toward AI-enhanced development workflows.Depending on your experience, you may also take on system integration tasks...

  • Sr./Staff Design Engineer

    1 week ago

    Taipei, Taipei City, Taiwan Monolithic Power Systems, Inc. Full time $120,000 - $180,000 per year

    Monolithic Power Systems, Inc. (MPS) is one of the fastest growing companies in the Semiconductor industry. We are worldwide technical leaders in Integrated Power Semiconductors and Systems Power delivery architectures. At MPS, we cultivate creativity, are passionate about sustainability, and are committed to providing leading-edge products and innovation to...

  • RD21909 Cloud Controller

    1 week ago

    Taipei City, Taiwan ASUS Full time NT$1,800,000 - NT$2,500,000 per year

    工作說明Cloud Infrastructure Architecture: Design and manage Azure cloud services including AKS, Event Hubs, API Management, and AD B2C for high availability and disaster recoveryTechnical Leadership: Provide technical guidance across teams while driving cloud infrastructure best practices and DevOps cultureOne of the following...

  • Sr./Staff Design Engineer

    1 week ago

    Taipei, Taiwan Monolithic Power Systems, Inc. Full time NT$1,800,000 - NT$2,500,000 per year

    Monolithic Power Systems, Inc. (MPS) is one of the fastest growing companies in the Semiconductor industry. We are worldwide technical leaders in Integrated Power Semiconductors and Systems Power delivery architectures. At MPS, we cultivate creativity, are passionate about sustainability, and are committed to provid...