IT Administrator

As our IT Administrator, you'll be responsible for managing office IT infrastructure while working closely with our cybersecurity and infrastructure teams. You'll ensure smooth and secure access to both office and cloud resources, playing a crucial role in maintaining an efficient work environment for our fast-growing team.

We don't micro manage, and as such, we are looking for a self-starter that can get the ball rolling on their own.

• Ensure seamless IT operations for our 30+ person team
• Collaborate with cybersecurity and infrastructure teams to maintain secure systems
• Streamline technology and access management for team members
• Build scalable IT solutions that support our rapid growth

• Manage office network infrastructure and hardware
• Collaborate with cybersecurity team to implement security policies and controls
• Coordinate with infrastructure team on cloud access management (AWS, etc.)
• Handle hardware inventory and procurement (laptops, monitors, phones, peripherals)
• Administer and maintain business-critical services:
  • Core productivity suites (Google Workspace, Microsoft 365, Notion, etc…)
  • Identity and access management (1Password, SSO)
  • Communication services (Slack, Discord, etc…)
  • Team collaboration tools
• Execute employee onboarding/offboarding procedures across all systems and platforms
• Manage access provisioning for both office and cloud resources
• Provide technical support to team members
• Maintain IT documentation and procedures
• Manage vendor relationships

Requirements

• Experience with Linux server administration and basic shell commands
• 3+ years of experience in office IT administration
• Strong experience with network administration
• Proficiency in managing Google Workspace
• Experience with access management and SSO solutions
• Strong track record in IT support and problem-solving
• Experience with hardware inventory management
• Excellent communication and documentation skills
• Professional approach to handling confidential information
• Ability to work effectively with multiple technical teams
• Strong coordination skills across cybersecurity and infrastructure teams

• Experience with Windows and Mac administration
• Experience in financial services environments
• Knowledge of MDM (Mobile Device Management) solutions
• Experience with password managers (1Password or similar)
• Basic understanding of cloud platforms (AWS, etc.)
• Experience with IT procurement processes
• Understanding of basic cybersecurity principles
• Able to write robust shell scripts (Shell/Python/Bash)

1. Initial phone screen
2. First round culture check and explanation of the company with our partner
3. Technical project / assessment with associated on-site presentation to the team
4. Additional rounds may be conducted as necessary with our partners.

Throughout the process, you'll be assessed for cultural fit through our company values:

1. Drive - Passionate team members who seek to excel and innovate in their roles.
2. Ownership - Individuals who take responsibility and act as integral parts of the team.
3. Judgment - Candidates who focus on impactful decisions that drive results.
4. Openness - A culture of transparency and constructive collaboration.
5. Competence - High-performing individuals with a strong aptitude for data and analytics.