Operation Manager

Position: Operation Manager (Wharehouse Management)
Location: Tainan, Taiwan
Team Management: 12 (Warehouse & Customer Service) 

• Collaborate with the Director to manage budgets and control local expenses according to budget expectations.
• Execute day-to-day business operations, lead the local team, escalate issues, and coordinate with the Director on strategy implementation, performance driving, and resource planning.
• Ensure compliance with federal, state, and local regulations regarding material handling and shipping; enforce adherence to requirements and advise stakeholders on necessary actions.
• Coordinate with stakeholders (Safety, HR, etc.) to maintain warehouse security and compliance with regulations.
• Ensure inventory accuracy through physical counts, reconciliation with the warehouse management system, and adherence to best practices.
• Maintain the physical condition of the warehouse by planning new layouts, inspecting equipment, issuing repair work orders, and requisitioning replacements.
• Communicate with the Operations Director and Accounting Team to achieve financial objectives by reviewing budgets, scheduling expenditures, analyzing variances, and implementing corrective actions.
• Meet warehouse operational requirements by scheduling and assigning employees, and following up on work results.
• Recruit, select, orient, and train warehouse staff in collaboration with Recruiting, Retention, and Training Teams.
• Ensure employees understand their roles, responsibilities, company culture, and career development pathways.
• Manage staff performance through coaching, counseling, disciplining employees, and appraising job results.
• Enhance professional and technical knowledge by attending workshops, reviewing publications, networking, and participating in professional societies.
• Collaborate with leadership, subject matter experts, key stakeholders, and peers to achieve strategic goals.
• Anticipate and track market risks, operational needs, and industry standards to provide strategic solutions for stakeholders.
• Play a significant role in long-term planning, project status reporting, and change control processes.
• Review metrics to identify trends and assess opportunities for process and performance improvements.
• Identify and investigate issues to establish solutions, remove barriers, and escalate to stakeholders as necessary.

• 10+ years Warehouse/Inventory Management experience in Logistic Industry. With experience in speciality product management experience is advanced.  
• Demonstrated business development acumen and customer focus.
• Experience working with demanding customers in a warehouse setting.
• Ability to develop ideas, collaborate with others, present persuasive arguments, and implement continuous improvement initiatives.
• Effective performance management skills to train, develop, and build a cohesive and successful team.
• Excellent observation skills.
• Capability to achieve high levels of performance in operating a safe and productive warehouse.