Sr. IT Engineer

3 weeks ago

Taipei, Taiwan Morgan Philips Specialist Recruitment Full time
 

Role Overview

As a Sr. IT Engineer, you will enhance the user experience by providing onsite support and ensuring efficient operations and business continuity.

Responsibilities

  • Own the digital employee experience at the site, driving productivity through consultancy and onsite support.
  • Utilize data analytics tools for proactive support and resolve incidents within timelines.
  • Manage IT hardware lifecycle and deskside support processes.
  • Facilitate onsite services for events and collaborate with providers to enhance user experience.
  • Lead local projects related to workplace infrastructure in partnership with product teams.
  • Identify and implement process improvements.
  • Support the site’s budgeting process.

Requirements

  • 5+ years of relevant IT experience.
  • Bachelor’s degree or advanced qualification in a related field.
  • Strong problem-solving skills and results-oriented mindset.
  • Excellent communication and interpersonal skills with the ability to influence decisions.
  • Knowledge of digital workplace tools, IT processes, and ticketing systems.
  • Proficient in both Mandarin and English.

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